View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000588 | T99X171.00 SKB Eagle_Vendor_Issue | Player Issue | public | 2019-03-28 14:33 | 2019-05-24 13:27 |
| Reporter | (ALTech) Jewoo Lee | Assigned To | (ALTech) Jewoo Lee | Due Date | 2019-03-29 15:00 |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0000588: Suddenly Multi-view closed and Single-view of Ch.800 shows | ||||
| Description | [SW Version] V15.502.8 [Observed Symptom] Suddenly Multi-view closed and Single-view of Ch.800 shows during live channel zapping on Multi-view. [Reproducibility] 100% (3 times reproduce / 3 tries) --------------------------------------------------------- [SW 버전] V15.502.8 [발생 현상] 멀티뷰에서 채널 Zapping 중 멀티뷰 종료되고, 800번 채널이 싱글뷰로 동작됨 [발생 빈도] 100% (3회 재현 / 3회 시도) | ||||
| Steps To Reproduce | 1) Launch Multi-view with default live channels 2) Channel zapping (1 channel up every about 2 seconds) 3) Monitor the screen --------------------------------------------------------- 1) Default 채널로 멀티뷰 실행 2) 약 2초 간격으로 채널 변경(Up) 3) 화면 모니터링 | ||||
| Tags | No tags attached. | ||||
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Hi Mr. Lee, Could you kindly use SW v15.502.15 to verify it again ? Our engineer, Jim will cowork with you for verification. I think AML already improved and fine tune IPTV player over one month and the latest SW version should fix this issue. |
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Tried with 502.8 but not reproduced yet |
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502.8, reproduced once in 50 times of channel zapping, but can't reproduce with more 200 times channel zapping. try r15a, did not happen with 900 times channel zapping. Hi Jewoo, I think we can close this. |
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No occurrence on the recent versions. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-03-28 14:33 | (ALTech) Jewoo Lee | New Issue | |
| 2019-03-28 14:33 | (ALTech) Jewoo Lee | Status | new => assigned |
| 2019-03-28 14:33 | (ALTech) Jewoo Lee | Assigned To | => (SW) Jacky Chiang |
| 2019-03-28 14:33 | (ALTech) Jewoo Lee | File Added: log.7z | |
| 2019-03-28 14:53 | (SW) Jacky Chiang | Project | T99X171.00 SKB Eagle => T99X171.00 SKB Eagle_Vendor_Issue |
| 2019-03-28 14:53 | (SW) Jacky Chiang | Category | SW Issue => General |
| 2019-03-28 14:54 | (SW) Jacky Chiang | Category | General => Player Issue |
| 2019-03-28 14:54 | (SW) Jacky Chiang | Description Updated | |
| 2019-03-28 14:54 | (SW) Jacky Chiang | Steps to Reproduce Updated | |
| 2019-03-28 14:56 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (Amlogic) Jingyu Xu |
| 2019-04-30 13:53 | (SW) Jacky Chiang | Note Added: 0002321 | |
| 2019-04-30 14:05 | (SW) Jacky Chiang | Note Edited: 0002321 | |
| 2019-04-30 22:18 | (SW) Jim Chen | Note Added: 0002339 | |
| 2019-05-01 14:40 | (SW) Jim Chen | Note Added: 0002345 | |
| 2019-05-01 14:40 | (SW) Jim Chen | Assigned To | (Amlogic) Jingyu Xu => (ALTech) Jewoo Lee |
| 2019-05-24 13:27 | (ALTech) Jewoo Lee | Status | assigned => closed |
| 2019-05-24 13:27 | (ALTech) Jewoo Lee | Resolution | open => fixed |
| 2019-05-24 13:27 | (ALTech) Jewoo Lee | Note Added: 0002592 |
